Win People to Your way of Thinking - Dale Carnegie

PRINCIPLE 1
The only way to get the best of an argument is to avoid it.

PRINCIPLE 2
Show respect for the other person’s opinions. Never say “You’re wrong.”

PRINCIPLE 3
If you are wrong, admit it quickly and emphatically.

PRINCIPLE 4
Begin in a friendly way.

PRINCIPLE 5
Get the other person saying “yes, yes” immediately.

PRINCIPLE 6
Let the other person do a great deal of the talking.

PRINCIPLE 7
Let the other person feel that the idea is his or hers.

PRINCIPLE 8
Try honestly to see things from the other person’s point of view.

PRINCIPLE 9
Be sympathetic with the other person’s ideas and desires.

PRINCIPLE 10
Appeal to the nobler motives.

PRINCIPLE 11
Dramatize your ideas.

PRINCIPLE 12
Throw down a challenge.

- Dale Carnegie’s Lifetime Plan for Success


Leslie Forbes
July 19, 2011